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•  RAISe Service Desk

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  Debit Card Usage for Recurring Billing


Dear Quality Leaders and Quality Agents,

With immediate effect, in line with Bank Negara Malaysia’s (BNM) Circular*, all banks have implemented a new ruling stating that Debit Cardholders must specifically enable (or Opt In**) their Debit Card for a few types of transactions.

Please encourage all your customers who are enrolled for Auto-billing using Debit Cards to contact their respective Banks and enable their Debit Card for future auto-billing deductions.

For further details, please refer to Agency Circular C2016-08.


Dear Wealth Planners, Quality Leaders & Quality Agents,

There will be scheduled system migration as per following:

SQS Online : 4.00pm - 8.00pm on 05 February 2016, Friday

RAISe : 6.00pm - 8.00pm on 05 February 2016, Friday

As such, SQS Online and RAISe will NOT BE AVAILABLE during these periods.

We apologize for inconvenience caused.

Thank You

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